As of April 2026

Note: This is a sample placeholder text. For legally robust terms in the security technology business, legal review is recommended and adjustment to specific services, consumer law and warranty regulations.

§ 1 Scope

These General Terms and Conditions apply to all contracts between Graß Security Solutions Surveillance and more (hereinafter “Contractor”) and its customers regarding the delivery of security technology and related services (consulting, planning, installation, maintenance).

§ 2 Conclusion of contract

Offers from the Contractor are non-binding. A contract is concluded by written or email-confirmed order confirmation from the Contractor.

§ 3 Scope of services

The scope of services is determined by the respective offer or order confirmation. Changes require written agreement.

§ 4 Prices and payment

The prices stated in the offer apply. Unless otherwise agreed, invoices are payable within 14 days of the invoice date without deduction. For large orders a down payment may be agreed.

§ 5 Warranty

Statutory warranty periods apply. For installed components, manufacturer warranties additionally apply. Maintenance contracts may be concluded separately.

§ 6 Liability

The Contractor is liable for intent and gross negligence. In case of slight negligence, liability is limited to the foreseeable damage typical for the contract.

§ 7 Data protection

The separate privacy policy applies. Personal data is processed exclusively for contract execution.

§ 8 Final provisions

German law applies. Place of jurisdiction is Mosbach, provided both contracting parties are merchants. Should individual provisions be invalid, the remaining contract remains effective.

Does this solution fit your needs?

Send us a brief description of what you want to protect or secure – we’ll get back to you with an honest assessment and a non-binding proposal.

Email info@grass-security.solutions
Service tickets: ticket@grass-security.solutions